Terms of Service

Effective Date: June 30, 2026

Welcome to Kronox. Throughout the site, the terms “we,” “us,” and “our” refer to shopkronox.com.

By accessing our website, using our services, or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Refund Policy, Warranty Policy, and any other policies posted on our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

You agree not to use our website, products, or services for any illegal, unauthorized, abusive, fraudulent, or harmful purpose.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, features, colors, pricing, availability, and specifications accurately. However, we do not guarantee that all product information will always be error-free, complete, current, or exact.

Product colors and images may vary depending on your device, screen settings, lighting, and product updates.

We reserve the right to modify, update, discontinue, or limit any product or service at any time without prior notice.

3. Smartwatch and Wellness Disclaimer

Kronox smartwatches and related features are designed for general wellness, lifestyle, fitness, convenience, and informational purposes only.

Our products are not medical devices and are not intended to diagnose, treat, cure, monitor, or prevent any disease, medical condition, or health emergency.

Any health, fitness, sleep, heart rate, blood oxygen, stress, activity, step, calorie, or similar data displayed by the product or companion app should be treated as an estimate only. Measurements may vary due to fit, movement, device settings, skin contact, environment, software, battery level, and other factors.

You should not rely on any Kronox product, app, notification, or measurement as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding medical questions or concerns.

4. Device Data, App Data, and Third-Party Services

Some Kronox products may connect to mobile phones, companion apps, Bluetooth, cloud services, notification services, or third-party platforms. Your use of those apps, platforms, and services may be subject to separate terms, privacy policies, permissions, and data practices.

You are responsible for reviewing and managing app permissions, Bluetooth permissions, notification access, location access, health data permissions, and any other device-level permissions on your phone or connected device.

To the maximum extent permitted by law, Kronox is not responsible for data loss, syncing errors, inaccurate readings, app interruptions, third-party app issues, unauthorized access caused by your device settings, or data handling practices of third-party apps, platforms, carriers, or service providers.

Nothing in these Terms limits our obligations under our Privacy Policy or applicable privacy laws. For details about how we collect, use, and share information through our website and business operations, please review our Privacy Policy.

5. Durability and Product Use

Kronox products are designed to be durable for everyday use and outdoor activities. However, they are not indestructible.

You agree not to intentionally subject products to abuse, extreme impact, fire, chemicals, excessive pressure, unauthorized testing, water exposure beyond the product’s stated rating, or any other use outside the product’s intended purpose.

Damage caused by misuse, abuse, accidents, unauthorized modification, improper care, intentional testing, or use outside stated specifications may not be covered by returns, refunds, or warranty.

6. Orders, Billing, and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information for all orders.

We reserve the right to refuse, cancel, limit, or modify any order for reasons including suspected fraud, inaccurate information, product availability, pricing errors, payment issues, shipping restrictions, or violation of these Terms.

If we cancel or modify an order, we may attempt to notify you using the email address, phone number, billing address, or shipping address provided at checkout.

7. Pricing, Promotions, and Errors

Prices, promotions, discounts, product availability, and offers are subject to change without notice.

We reserve the right to correct errors, inaccuracies, or omissions, including after an order has been submitted, where permitted by law.

Promotional offers, discount codes, bundles, free gifts, and limited-time offers may be subject to additional terms and may be changed, limited, or discontinued at any time.

8. Payments

Payments are processed securely through trusted third-party payment providers. Available payment methods may include Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, and other supported payment options shown at checkout.

We do not store or have direct access to your full credit card number.

9. Shipping and Delivery

Shipping times, processing times, delivery estimates, available shipping countries, and shipping costs are described in our Shipping Policy.

Delivery dates are estimates and are not guaranteed unless expressly stated. Delays may occur due to carrier issues, customs, weather, holidays, incorrect addresses, high order volume, or other circumstances outside our control.

You are responsible for providing a complete and accurate shipping address. Kronox is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete customer-provided addresses.

10. Returns, Refunds, and Warranty

Returns, refunds, replacements, and warranty claims are governed by our Return & Refund Policy and Warranty Policy.

Eligible Kronox products may qualify for our 45-Day Money Back Guarantee, subject to the conditions listed in our Return & Refund Policy.

Return shipping costs are the customer’s responsibility unless the item arrived damaged, defective, or incorrect, as explained in our Return & Refund Policy.

11. Third-Party Links and Tools

Our website may include links to third-party websites, apps, tools, payment providers, shipping providers, review platforms, or other services that are not owned or controlled by us.

We are not responsible for the content, accuracy, policies, security, availability, or practices of third-party websites or services. Your use of third-party services is at your own risk and subject to their own terms and policies.

12. User Content, Reviews, and Submissions

If you submit reviews, comments, photos, videos, feedback, testimonials, questions, or other content to us, you grant us permission to use, reproduce, edit, publish, display, distribute, and share that content for customer support, marketing, advertising, website, social media, and business purposes, to the extent permitted by law.

You are responsible for ensuring that your submissions are accurate, lawful, and do not violate the rights of any third party.

We may remove or refuse to publish content that we believe is unlawful, misleading, abusive, offensive, fraudulent, spam, or otherwise inappropriate.

13. Prohibited Uses

You may not use our website, products, or services:

• For any unlawful or fraudulent purpose
• To violate any applicable laws or regulations
• To infringe our intellectual property rights or the rights of others
• To submit false, misleading, or inaccurate information
• To upload or transmit viruses, malware, or harmful code
• To scrape, crawl, spam, phish, or interfere with our website
• To abuse promotions, discounts, returns, refunds, or warranty programs
• To resell products without our written permission

14. Intellectual Property

All content on this website, including text, images, logos, graphics, videos, icons, product names, designs, and website layout, is owned by or licensed to Kronox and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or exploit any part of our website or content without our prior written permission.

15. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis, except as expressly stated in our policies.

We do not guarantee that our website will be uninterrupted, secure, error-free, virus-free, or always available.

Except as expressly provided in our Return & Refund Policy or Warranty Policy, we disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

16. Limitation of Liability

To the maximum extent permitted by law, Kronox, and our owners, officers, employees, contractors, suppliers, service providers, and affiliates shall not be liable for any indirect, incidental, punitive, special, consequential, or similar damages arising from your use of our website, products, apps, services, or third-party services.

This includes, but is not limited to, loss of data, loss of profits, loss of revenue, loss of savings, product misuse, inaccurate wellness data, third-party app issues, shipping delays, website interruptions, or unauthorized access not caused by our intentional misconduct.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless Kronox, and our affiliates, owners, officers, employees, contractors, suppliers, and service providers from any claim, demand, loss, liability, damages, or expenses, including reasonable attorneys’ fees, arising from your breach of these Terms, misuse of our products, violation of law, or violation of any third-party rights.

18. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.

19. Termination

We may suspend or terminate your access to our website or services if we believe you have violated these Terms or engaged in fraudulent, abusive, unlawful, or harmful conduct.

Any obligations or liabilities incurred before termination will survive termination.

20. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remaining provisions will remain valid and enforceable.

21. Entire Agreement

These Terms of Service, together with our posted policies, represent the entire agreement between you and us regarding your use of our website and purchases from us.

22. Governing Law

These Terms of Service and any related agreements shall be governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict of law principles, except where prohibited by applicable consumer protection laws.

23. Changes to These Terms

We may update, change, or replace any part of these Terms of Service by posting updates on this page. Your continued use of our website after changes are posted means you accept the updated Terms.

24. Contact Information

If you have any questions about these Terms of Service, please contact us:

Store Name: shopkronox.com
Business Address: 2093 Philadelphia Pike, Claymont, Delaware, 19703, United States
Email: support@shopkronox.com
Business Hours: 9:00 AM - 5:00 PM, Monday through Saturday (GMT-05:00, Eastern Standard Time - New York)
Order Cut-off Time: 6:00 PM (GMT-05:00, Eastern Standard Time - New York)