Warranty Policy

Every Kronox watch is backed by a 12-month limited warranty from the date of delivery, covering any manufacturing or internal functional defects that may occur under normal use.

What's Covered

The warranty covers issues such as:

• Internal malfunctions
• Charging issues
• Defective components (e.g. buttons, screen, sensors)

If your watch has a warranty-related issue, please email us at support@shopkronox.com with:

• Your order number
• A clear explanation of the issue
• Photos or videos showing the problem

What's Not Covered

This warranty does not cover damage caused by:

• Improper use or abuse
• Unauthorized repairs or modifications
• Normal wear and tear
• Water damage beyond rated resistance

Important Note

All durability tests shown in our marketing content — including impact, dust, or water exposure — are for demonstration purposes only. While Kronox watches are designed to be tough, they are not intended to be subjected to extreme or abusive conditions in real-world use.

We reserve the right to deny warranty claims if the product has been used outside of its intended purpose or environmental specifications.

Thank you for trusting Kronox. We're here to make sure your watch performs as expected — and when it doesn’t, we’ll make it right.