Warranty Policy
Warranty Policy – Kronox
Every Kronox watch comes with a 12-month limited warranty from the date of delivery
This warranty covers any manufacturing or internal functional defects that may occur under normal use
What’s Covered
The warranty includes issues such as
- Internal malfunctions
- Charging problems
- Defective components such as buttons, screen, or sensors
If your watch has a warranty-related issue, please contact us at support@shopkronox.com with
- Your order number
- A clear explanation of the issue
- Photos or videos showing the problem
What’s Not Covered
The warranty does not cover damage caused by
- Improper use or abuse
- Unauthorized repairs or modifications
- Normal wear and tear
- Water damage beyond rated resistance
Important Note
All durability tests shown in marketing materials, including impact, dust, or water exposure, are for demonstration purposes only
While Kronox watches are designed to be tough, they are not intended to be subjected to extreme or abusive conditions in real-world use
We reserve the right to deny warranty claims if the product has been used outside its intended purpose or environmental specifications
Thank you for choosing Kronox
We are committed to making sure your watch performs as expected and when it doesn’t we will make it right
Contact Us
Store Name: shopkronox.com
Trade Name: DSA Enterprises LLC
EIN: 90-1878567
Business Address: 2093 Philadelphia Pike, Claymont, Delaware, 19703, United States
Phone: +1 219 413 2608
Email: support@shopkronox.com
Business Hours: 9:00 AM – 5:00 PM, Monday through Saturday (GMT-05:00, Eastern Standard Time – New York)
Order Cut-off Time: 6:00 PM (GMT-05:00, Eastern Standard Time – New York)
